Frequently Asked Questions

General

How long does it take to learn SpeedType?


SpeedType takes less then five minutes to begin using. The more you use the product the more proficient you become.




What does "universal abbreviation expander system" mean?


SpeedType works whereever your cursor is flashing inside all Windows operating system programs and on all Window operating system versions. Works in all: - Word Processors - Email Applications - Web Browsers - Transcription Platforms - And much more...




Does SpeedType work on a Mac OS? iOS, AndroidOS? ChromeOS?


No. It is designed for the Windows operating system and can't be used on other operating systems.




How do I get support?


SpeedType offers in depth support through its software embedded user manual and website support page. If you need additional support you can contact 800-577-6665. Customer support is available to all SpeedType 10 users between 8:00 am - 7:00 pm Eastern Standard Time.





Purchase/Registration

How much does the system cost?


You can purchase SpeedType in our Shop linked at the top of this page. Purchase price depends on the type of license needed.




What do I receive upon purchase?


When purchasing SpeedType, you will instantly recieve a download link which includes the installation files. A large Windows Help file is also included with the software for quick Search. Please follow the instruction in the Installation Guide on the Support page to recieve your license key.




How many machines can I install the system on?


SpeedType is sold on a per machine basis.




What is SpeedType’s refund policy?


Refunds are subject to the SpeedType Terms of Use policy.





Functionality

Can I have more than one abbreviation list?


Yes, SpeedType allows you to have an unlimited number of abbreviation lists called dictionaries.




Can old or current macro lists be imported?


Yes, SpeedType offers conversion services which can be purchased in the Shop link above.




Do I need to adjust my security settings?


Depending on the virus protection software and/or web browser you are using you may need to adjust the settings to allow SpeedType to operate correctly. See our Compatibility Document on our Support page.




How do I add to my SpeedType dictionary?


It is as easy as selecting the word, sentence, or paragraph and hitting Ctrl + Ins + Ins and designating the new shortcut in the DIctionary Add window. Additional ways can be found in the provided user manual.





Corporate and Government

Does SpeedType offer volume discounts?


Yes, SpeedType offers bulk pricing for corporate and government clients. Contact 800-577-6665




Does SpeedType offer site licenses?


Yes, SpeedType works with clients of all sizes to meet their individual needs. Contact 800-577-6665





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Toll Free:  800-577-6665
Direct:  407-880-2189
Cell:  407-252-6032
Email: info@speedtype.com